Pinnacle Worldwide Logistics

Effective Board Management Requires a Strong Support Infrastructure

Effective board management requires directors to be committed to their responsibilities, commit to the process, and work to continue to improve. It also requires a solid infrastructure to support the board and help them to do their best work. This includes the tools, processes and systems in place to handle the planning of meetings, materials development as well as portal management logistics, communications and logistics.

The most effective boards are marked by a constant examination of the most important, mission-critical drivers risk and opportunities as well as an emphasis on the importance of stakeholder engagement. This includes requesting reports on supplier, customer and other key stakeholder behaviours and trends as well as economic headwinds and opportunities. This also includes going out into the field to see firsthand how the company functions and bringing these insights back to the board.

This pillar is based on the trust and respect between board members, which need to be present in order to allow for quality discussion and debates. It is also crucial to create an environment in which it is accepted and expected that the board can disagree with management.

The quality and accessibility of information is vital for the board’s ability perform its duties. Boards with a strong reputation are able to effectively make decisions through the use of an information infrastructure that is aligned with the board’s mission the engagement model and vision for excellence. This includes a clear map of authority (sometimes referred to as a RACI Map) that clearly defines who is responsible for, accountable, consultative or informed about specific issues and when these roles and duties have been fulfilled.

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